flowgpt Frequently Asked Questions

flowgpt requires standard KYC documents to verify your account: a government-issued photo ID (National ID card, passport, or driving licence), a proof of address dated within three months (utility bill or bank statement), and a selfie holding your ID if requested. Submitting clear, legible copies speeds up the review process significantly.

flowgpt typically completes account verification within 24 to 48 hours of receiving all required documents. During busy periods it may take up to 72 hours. You will receive an email confirmation once your account is fully verified and cleared for deposits and withdrawals.

To reset your flowgpt password, click the "Forgot Password" link on the Login page and enter your registered email address. You will receive a secure password-reset link within a few minutes. If you do not see the email, check your spam folder. If the problem persists, contact [email protected] for manual assistance.

No. flowgpt strictly permits one account per person, per household, and per device. Duplicate accounts are detected automatically and will result in the suspension of all associated accounts and the forfeiture of any bonuses claimed. If you have lost access to your existing account, please contact our support team rather than creating a new one.

To deposit via bKash on flowgpt, log in to your account, navigate to the Cashier section, select bKash as your payment method, and enter your desired deposit amount in BDT. You will be provided with a flowgpt merchant number and a reference code. Open your bKash app, send payment to that number, enter the reference code as the transaction reference, and confirm. Your flowgpt balance is updated within minutes.

bKash deposits on flowgpt are processed almost instantly — typically within 1 to 5 minutes of the payment being confirmed by bKash. If your deposit has not appeared in your flowgpt balance after 15 minutes, take a screenshot of your bKash transaction confirmation and send it to [email protected] for manual review.

The minimum deposit amount on flowgpt is ৳200 BDT regardless of the payment method used, including bKash, Nagad, Rocket, and Upay. Bank transfer deposits via Dutch-Bangla Bank, City Bank, or BRAC Bank may have a higher minimum — check the Cashier section for the current limits applicable to each method.

To withdraw from flowgpt, go to the Cashier section, select Withdrawal, choose your preferred method (bKash, Nagad, Rocket, Upay, or bank transfer), enter the amount in BDT, and confirm. Your account must be fully KYC-verified before your first withdrawal is processed. Withdrawal requests are reviewed by our finance team, typically within 1 to 24 hours on business days.

The minimum withdrawal amount on flowgpt is ৳500 BDT for mobile wallet methods such as bKash, Nagad, Rocket, and Upay. Bank transfer withdrawals carry a minimum of ৳1,000 BDT. Make sure your withdrawal amount meets or exceeds the minimum before submitting the request, as requests below the threshold will be declined.

flowgpt does not charge any platform-side fees on deposits or withdrawals. However, your payment provider (for example, bKash or Nagad) may apply their standard transaction charges on their end. flowgpt recommends checking your mobile wallet's current fee schedule before initiating large transactions.

Yes. Nagad is a fully supported payment method on flowgpt for both deposits and withdrawals. The process is identical to bKash: select Nagad in the Cashier, follow the on-screen instructions, and send payment via the Nagad app using the reference code provided. Nagad transactions are typically reflected in your flowgpt balance within 5 minutes.

flowgpt offers a wide range of games including online slots, live casino tables (roulette, blackjack, baccarat, and game shows), crash games like Aviator and Fortune Dragon, sports betting (cricket, football, ice hockey, kabaddi), and specialty games. New titles from providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi are added regularly.

Yes. flowgpt covers major cricket tournaments including the Bangladesh Premier League (BPL), Indian Premier League (IPL), T20 World Cup, and international Bangladesh Tigers matches. Markets typically include match winner, top batsman, total runs, and live in-play options. Odds are updated in real time throughout each match.

flowgpt is fully optimised for mobile browsers on both Android and iOS devices — no app download is required. Simply open flowgpt.win in your mobile browser (Chrome, Safari, or Firefox) and you will get a responsive, fast experience with access to all games, betting markets, deposits, and withdrawals from your phone.

The RTP on flowgpt slots varies by game title and provider, but the platform exclusively hosts games certified for fair play with published RTP figures. Most slots on flowgpt carry an RTP between 94% and 97%. The RTP for each specific game is displayed within the game's information panel. Higher RTP titles generally include games from Pragmatic Play and NetEnt.

To place a sports bet on flowgpt, your account must be funded and verified. Browse the sports lobby, select an event and market, enter your stake in BDT, and confirm your bet slip. Once confirmed, bets cannot be cancelled unless flowgpt offers a cash-out option for that market. Minimum bet amounts per selection are displayed on the bet slip before confirmation.

flowgpt offers a welcome bonus to all newly registered players on their first qualifying deposit. To claim it, register your account, complete basic verification, make a deposit that meets the minimum qualifying amount, and the bonus will be credited automatically. Check the active promotions page for the current welcome bonus offer, as the percentage and maximum amount may change seasonally.

All flowgpt bonuses come with wagering requirements that specify how many times the bonus amount must be wagered before winnings derived from it can be withdrawn. Requirements vary by promotion type — sports bonuses typically carry lower rollover multipliers than casino bonuses. Full wagering terms for each offer are displayed on the promotion detail page in your account.

Yes. All flowgpt bonuses carry an expiry date, typically 7 to 30 days from the date of issue depending on the promotion. If the wagering requirement is not met within the validity window, the bonus and any associated winnings will be forfeited automatically. The expiry date is clearly stated in your Bonus section under My Account.

Bonus funds on flowgpt cannot be withdrawn directly — only winnings generated after the full wagering requirement has been satisfied are eligible for withdrawal. Once you have met the rollover, the qualifying amount is converted to real cash and transferred to your main balance, at which point it can be withdrawn to bKash, Nagad, or your bank account in BDT.

Yes. flowgpt regularly runs reload bonuses for existing players and free-spin offers tied to newly launched slot titles from providers like Pragmatic Play. These promotions are announced via email and displayed in the Promotions section of your account. Subscribing to flowgpt's email notifications is the best way to stay informed about the latest offers.

flowgpt rewards regular players through a tiered loyalty programme. As you wager on casino games and sports, you accumulate loyalty points that unlock higher VIP tiers with benefits including faster withdrawal processing, dedicated account managers, personalised reload offers, and higher deposit and withdrawal limits in BDT. Contact [email protected] to learn more about your current tier status.

flowgpt uses 256-bit SSL encryption to protect all data transmitted between your device and the platform, ensuring that your personal and financial information is secure. Player funds are held separately, and all games are sourced from certified providers with audited random number generators. flowgpt is committed to fair play and transparent operations for all Bangladeshi players.

flowgpt operates as an international online gaming platform accessible to players in Bangladesh. We do not make specific claims about local licensing and encourage all players to satisfy themselves as to the applicable laws in their jurisdiction before registering. flowgpt enforces strict 18+ age verification and responsible gaming standards across all markets it serves.

You can set a daily, weekly, or monthly deposit limit directly from your flowgpt account settings under the Responsible Gaming section. Enter your preferred limit in BDT and confirm. Reductions take effect immediately; increases require a mandatory 24-hour waiting period before they activate. This tool helps you stay within your personal budget.

To request self-exclusion from flowgpt, send an email to [email protected] with the subject line "Self-Exclusion Request" and include your registered username. Our team will close your account within 24 hours and send written confirmation. Self-exclusion is permanent by default; any outstanding eligible balance will be returned to your registered payment method.

If you feel that gambling is negatively affecting your finances, relationships, or mental wellbeing, contact the flowgpt responsible gaming team immediately at [email protected]. You can also use the self-exclusion, deposit limit, or cooling-off tools in your account settings right away. Speaking to a trusted family member, friend, or professional counsellor in Bangladesh is also strongly encouraged.

The primary contact channel for flowgpt customer support is email: [email protected]. Our support team is available around the clock and aims to respond to all enquiries within 24 hours. For urgent account or payment issues, include your username and a clear description of the problem in your email to speed up resolution.