Responsible Gaming – flowgpt Safe Play Guide

Player Protection Tools

Tools That Keep You in Control

Every flowgpt player has free, immediate access to the following responsible gaming tools from within their account dashboard.

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Deposit Limits

Set a daily, weekly, or monthly deposit cap in BDT directly from your account settings. Once the limit is reached, no further deposits are accepted until the period resets. Reductions take effect immediately; increases require a mandatory 24-hour cooling period before they activate.

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Session Time Reminders

Configure a session timer to receive an on-screen alert after a defined period of continuous play — for example, every 60 or 90 minutes. The reminder prompts you to take a break, review your balance, and decide consciously whether to continue playing.

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Cooling-Off Periods

Temporarily suspend your flowgpt account for a short, defined period — 24 hours, 7 days, or 30 days — without closing it permanently. During a cooling-off period, you cannot log in, deposit, or place bets. The suspension lifts automatically when the period expires.

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Self-Exclusion

Request a long-term or permanent self-exclusion by contacting the flowgpt support team at [email protected]. Once self-exclusion is applied, your account is closed, bonuses are forfeited, and your details are flagged to prevent re-registration. This is the most comprehensive player protection tool available.

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Reality Check & Loss Limits

The reality check feature displays a summary of your session duration and net result at your chosen interval. Combined with a loss limit — a maximum amount you are willing to lose in a single session or day — this keeps your spending transparent and prevents chasing losses.

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24/7 Support Access

Our responsible gaming team is available around the clock. If you are concerned about your gaming habits — or those of someone you know — reach out to [email protected] at any time. All responsible gaming enquiries are handled with complete confidentiality and without judgement.

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18+ Policy — Strictly Enforced on flowgpt

The flowgpt platform is intended exclusively for adults aged 18 and above. We verify the age of every new player during the registration and KYC process. Any account found to belong to a person under 18 will be closed immediately, all funds returned, and the matter reported where legally required. flowgpt does not target minors in any advertising, promotional, or marketing material. If you believe a minor has accessed the flowgpt platform, please contact us immediately at [email protected].

Know the Warning Signs

Recognising Problem Gambling

Gambling is a form of entertainment. When it stops being fun and starts causing stress or financial difficulty, it may be time to seek help. Watch for these warning signs.

Spending more than you can afford. Consistently depositing beyond your budget or borrowing money to fund gambling sessions is one of the clearest signs that gambling has moved beyond healthy recreation.

Chasing losses. Placing larger and larger bets in an attempt to recover previous losses is a dangerous pattern that nearly always leads to greater financial harm rather than recovery.

Gambling to escape problems. Using the flowgpt platform — or any gambling site — as a way to avoid dealing with stress, anxiety, relationship difficulties, or financial pressures is a warning sign that requires attention.

Neglecting responsibilities. Missing work, skipping family commitments, or withdrawing from social activities in order to spend more time gambling indicates that gaming has taken on an unhealthy priority in your life.

Feeling unable to stop. Repeatedly attempting to cut down or stop gambling without success, or feeling restless and irritable when not gambling, are recognised signs of compulsive gambling behaviour.

Hiding gambling activity. Concealing deposits, withdrawals, or session time from family members or close friends suggests that on some level you recognise the gambling has become problematic.

Self-Assessment

Ask Yourself These Questions

If you answer "yes" to two or more of the questions below, we strongly encourage you to use one of flowgpt's player protection tools or reach out to our support team for guidance.

Have you ever gambled with money that was set aside for essential expenses such as rent, food, or bills?

Have you ever tried to win back money you had lost by placing more bets immediately after a losing session?

Do you find yourself thinking about gambling frequently, even when you are not playing?

Have you hidden your gambling activity or the amount you have spent from family members or friends?

Have you ever borrowed money, sold possessions, or taken a loan in order to fund gambling?

Do you feel anxious, irritable, or restless on days when you have not been able to gamble?

Have gambling losses caused you significant stress, anxiety, depression, or arguments with people you care about?

Have you previously tried to cut down or stop gambling but found that you were unable to do so?

Step-by-Step Guide

How to Activate Your Protection Tools

Setting up deposit limits, cooling-off periods, or self-exclusion on flowgpt takes only a few minutes. Follow the steps below or contact our support team if you need assistance.

1

Log In to Your Account

Access your flowgpt account using your registered username and password via the flowgpt Login page.
2

Open Account Settings

Navigate to the "My Account" section and select "Responsible Gaming" from the settings menu.
3

Choose Your Tool

Select the protection tool you wish to activate — deposit limit, session reminder, cooling-off period, or reality check.
4

Set Your Parameters

Enter your preferred limit amount in BDT (৳) or your chosen time period. The tool activates immediately upon confirmation.
5

Request Self-Exclusion by Email

For full self-exclusion, send a request to [email protected] with your account username. Our team will process the exclusion within 24 hours and send a written confirmation.

Our Commitment

flowgpt's Responsible Gaming Policy

flowgpt is committed to providing a gaming environment that is safe, fair, and transparent for all players in Bangladesh. We recognise that while the vast majority of our players enjoy casino games and sports betting as a form of leisure, a small proportion may develop habits that are harmful to their financial wellbeing or personal relationships.

Our responsible gaming framework is built on three pillars: prevention, through age verification and clear platform limits; early intervention, through self-assessment tools and behavioural monitoring; and support, through immediate access to our dedicated responsible gaming team.

Keeping Gambling in Perspective

Responsible gambling means treating every session as entertainment, not as a source of income. Before you play on flowgpt, we encourage you to set a personal budget in BDT that you are comfortable losing entirely — because the house edge means that over time, losses are the statistically likely outcome. Only gamble with money you can genuinely afford to lose.

Take regular breaks, keep sessions short, and never gamble when you are tired, stressed, or under the influence of substances. These simple habits make a significant difference in keeping your flowgpt experience enjoyable and within healthy boundaries.

Player Account Monitoring

flowgpt's internal systems monitor player behaviour for patterns that may indicate problem gambling, including sudden large increases in deposit frequency, rapid escalation of bet sizes, and extended unbroken session lengths. Where such patterns are detected, our responsible gaming team may proactively reach out to the player by email to check in and offer support resources — without any obligation on the player's part to respond.

We may also temporarily restrict an account as a precautionary measure while a responsible gaming review is in progress, in line with our duty of care to all registered players.

Get Help

You Are Not Alone

If gambling is causing you or someone close to you distress, these resources and contacts can help. Reaching out is always the right decision.

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flowgpt Support

Email our responsible gaming team any time at [email protected]. All enquiries are confidential and handled with care.

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Request Self-Exclusion

To close your account permanently, email [email protected] with the subject line "Self-Exclusion Request" and your registered username.

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Talk to Someone You Trust

Speaking openly with a family member, close friend, or community leader about gambling concerns is often the most effective first step toward recovery.

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Professional Counselling

Mental health professionals and licensed counsellors in Dhaka, Chittagong, Sylhet, and other major cities in Bangladesh can provide structured support for gambling-related issues.

flowgpt Responsible Gaming